Privacy Policy

1. Information We Collect

When you use our UAE to Ahmedabad shopping assistance service, we collect personal and contact details strictly required to process, transport, and deliver your order:

• Identity & Contact: Full legal name (as per Government Photo ID), calling mobile number, WhatsApp number, email address, and residential area in Ahmedabad.
• Order Details: Product links submitted from Noon UAE or Amazon UAE, product specifications (model, size, color), customer instructions, and invoice declarations.
• Pickup Verification Records: 6-digit Pickup OTP logs, collection timestamp, and identity verification at our Ahmedabad Office.

2. How Your Information Is Used

Your data is utilized solely for:

• Verifying stock, pricing, and freight charges with UAE merchants.
• Generating flight cargo manifests and customs declaration documentation.
• Communicating quotations, Razorpay advance payment links, and arrival notices via WhatsApp and SMS.
• Verifying your identity during unboxing and collection at our Ahmedabad Office.

3. Payment Security • Razorpay Integration

All financial transactions are processed securely through the licensed Razorpay Payment Gateway. We never view, collect, or store your credit card numbers, debit card PINs, CVV codes, net banking passwords, or UPI security credentials on our servers. All payment sessions are encrypted with 256-bit SSL protocols.

4. Non-Disclosure • Zero Data Selling

We do not rent, sell, or trade your personal information to third-party telemarketers or advertisers. Information is only shared with authorized logistics carriers, air cargo consolidated handlers, and customs authorities to the minimum extent necessary to execute lawful international transit.

5. Data Retention & Rights

Customer contact and order records are retained for statutory accounting, tax compliance, and anti-fraud audit purposes in accordance with applicable Indian laws. You may request verification or deletion of non-essential profile data by contacting our concierge desk.