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AHMEDABAD OFFICE PICKUP

Central Ahmedabad Office Collection Policy

All orders are collected and inspected in person at our central Ahmedabad office (Navrangpura / C.G. Road) to guarantee product authenticity and avoid courier damages.

Clear Procedures

Shipping & Office Pickup Policy

Last updated: September 2026

📍 Office Pickup & Personal Inspection Model

Our service operates exclusively via our Ahmedabad office collection point. This model ensures you have the opportunity to personally unbox and inspect your authentic UAE-purchased items before paying the final 70% balance, while eliminating third-party transit damages and domestic shipping surcharges.

1. Cross-Border Sourcing • Dubai to Ahmedabad

Products are sourced from selected third-party ecommerce platforms operating in the United Arab Emirates (Amazon.ae and Noon.com). Items purchased in Dubai, Sharjah, or Abu Dhabi are received at our Dubai logistics facility, consolidated, and transported via scheduled air cargo flights directly into Ahmedabad (AMD).

2. Estimated Arrival Timeline

The expected transit and arrival timeline is approximately 3 to 5 working days from successful merchant dispatch in UAE.

Note: This timeline represents estimated processing and flight arrival into our Ahmedabad hub. It is subject to UAE merchant delivery speed, airline cargo schedules, customs inspection, and security screening. Customers receive live order updates and automated notifications at each milestone.

3. Ahmedabad Office Pickup Location & Hours

📍 Designated Collection Office:

Ahmedabad Central Logistics Hub
Navrangpura Commercial Complex, Off C.G. Road, Ahmedabad 380009

⏱️ Office Timings:

Monday to Saturday: 10:30 AM – 7:30 PM

4. Easy Office Collection Process

To ensure your items are handed over safely and accurately to you, please follow these simple steps:

Settlement of 70% Balance: Settle the remaining 70% balance via secure Razorpay online or directly at our office counter.
Government Photo ID: Present a valid Government Photo ID (Aadhaar Card, Passport, Voter ID, or Driving License) matching your order name.
6-Digit Pickup OTP: Share your unique 6-digit Pickup OTP sent to your WhatsApp and SMS.
In-Person Unboxing & Inspection: Open and inspect your brand new product at our desk before taking it home.

5. Third-Party / Family Member Pickup

If you are unable to collect your order in person, a family member or friend can collect it on your behalf by presenting:

Their own Government Photo ID.
A digital or physical copy of your Government Photo ID.
An authorization message from your registered phone number.
The valid 6-digit Pickup OTP.

6. Free 14-Day Storage Window

Your items are safely held in our secure office vault for up to 14 calendar days completely free of charge. If you need more time, please inform our team so we can hold your package safely until you can visit.